Return Policy and Return Form

Guesthouse Inns, Inc. Return Policy

Guesthouse Gift Cards are non-refundable once purchased, however, they are transferrable. Please just contact us at to let us know your name and the party taking your place.

Cash Refunds

Cash refunds will only be given with a valid receipt showing the original form of payment for purchase as cash.

Credit Card Refunds

All credit card purchases will be refunded back to the original credit card that merchandise or tanning packages were purchased on. In the event there is no receipt showing credit card used or credit card is not available, Guesthouse Inns Inc. will issue a credit in the form of a Gift Card.

Check Refunds

All check purchases will be refunded 14 days after the original check has cleared; check refunds will be done in the form of a mail check from our main office.

Store Credit

Store credits are issued in the form of an Guesthouse Gift Card, which can be used for purchase on our website ( or onsite at the Guesthouse Lost River. Credit is valid for one (1) year from date of issue.

Download Sample Return Form

Guesthouse Lost River

288 Settlers Valley Way

Lost River, WV 26810

Tel: 304.897.5707

Fax: 304.212.2581

Get our Latest News and Updates!

Sign Up Now